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| Can I continue to use my existing equipment or does Managed Systems require new equipment? |
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Our business model is flexible. From replacing obsolete hardware to managing existing infrastructures, Managed Systems will service all your IT needs. |
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How long does it take to implement? |
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Over a weekend. Our solution is built on a standardized platform that enables deployment over a weekend. We begin after normal business hours on Friday and you are up and running on Monday morning. |
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How do you work with an existing IT department? |
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We partner with you. In many cases, our customers have existing IT staff. Because you are outsourcing these day-to-day support services to MSI, your IT staff can focus their time and energy on value-added activities. |
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What types of vertical markets do you specialize in? |
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MSI serves the following verticals markets: financial services, legal, architecture, engineering and construction, and medical offices, as well as general business services. |
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How much does it cost? |
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25% to 40% less. Our business model is aligned with yours. We take your cost structure from a unpredictable expense model to a fixed monthly charge. You will know what you are paying in September and/or in March. On average we can save our customers anywhere from 25% to 40%. |
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What type of hardware do you deploy? |
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We are a Dell partner. We have chosen to standardize on their platform from a scalability and reliability perspective, as well as for speed of implementation and overall cost effectiveness. |
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As a managed services provider what other software is deployed in my environment? |
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Integrated, Best of Breed. We have an integrated solution combining best of breed technologies for security, management
and monitoring of your environment. |
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Do you support 3rd party applications such as QuickBooks? |
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Of course! As we support different vertical marketplaces, we are entrusted to support various applications such as document management, CAD, and financial solutions such as Quickbooks. |
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Do you deal with compliance issues like SOX and HIPAA? |
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Yes. As your trusted partner, we understand the impact that our solution will have on your overall compliance challenges. |
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Do you provide Service Level Objectives (SLO's)? |
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Yes. We provide both SLO's and SLA's as part of our normal contracting process. |
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